Question 1

What does Puffine do?

Accepted Answer

It gives your salon its own website with a working Book button, puts every booking — online, WhatsApp or walk-in — on one calendar, turns finished appointments into bills that carry dues, and tells you at closing what the day made.

Question 2

Do I need a website already?

Accepted Answer

No. We build you one as part of setting up: your photos, your services, your address on the map, and the Book button wired into your calendar.

Question 3

How do clients book?

Accepted Answer

From your site, or by messaging your salon's WhatsApp — Puffine answers with your real services, your real prices and times that are genuinely free, and reads the booking back before confirming.

Question 4

What does it cost?

Accepted Answer

It is free to start, and we set the workspace up with you rather than handing you an empty screen. Message us and we will get you going.

Question 5

Can I track what clients still owe?

Accepted Answer

Yes. Bills can be part-paid or left unpaid, and the balance follows the client until it is cleared. The total outstanding is on the dashboard.

Question 6

Does it work for a one-chair salon?

Accepted Answer

Yes. One column instead of six; the booking page, the billing, the dues and the numbers all work the same.